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VALIDATED Hallowqueen's Helper Application

Hallowqueen

Active
Asgard Monarch
User name: Hallowqueen

What is your username? Hallowqueen

Which realm are you applying for?
Asgard Prison

What time zone do you live in? GMT+1 [BST]

What is your first name? My name is Sionainn [Sio, for short].

How old are you? I am 18 years old.

What is your discord username? hallowqueen#2377

Have you created any previous applications? If so, please link them here.
This is my first application.

Why do you want to become a staff member on MineVille?
I would like to become a staff member on MineVille as I believe I have a lot to offer.

For starters, I am in a time-zone which I believe to be unique from most other members of staff, therefore I can help to ensure the server has staff members online at most times of the day - as of course, it is impossible to be online 24/7.

Secondly, I believe I have the ability to help members of the community and help better the playing experience of all players on Asgard. For example; ensuring the rules are being followed so no players are uncomfortable/receiving unfair disadvantages due to disallowed modifications. Regardless of staff rank, I plan on helping out within the server where possible.

Thirdly, I am constantly coming up with suggestions and ideas I believe would benefit the server, and I enjoy listening to other members of the community to see what they would like to see.

Finally, I am always looking to grow and learn as a person. This may seem out of place, however I personally learn a lot from staffing - interactions with new situations and new people always open my mind and give me new ways and ideas of how to approach certain topics and scenarios. I enjoy knowing a single interaction could give me a new outlook, and possibly better how I personally adapt to new challenges.

Additionally I would like to add that although I have only recently returned to the MineVille network and became fairly active, I believe I have retained enough knowledge about the Asgard server to assist players with the day-to-day challenges and frequently asked questions within the realm, and have a good understanding of the rules within the network.


What are three qualities that you have that make you stand out from the other applicants? Firstly, I believe I am dedicated and hard-working. I like to think I go above and beyond when it comes to resolving issues - whether that be in real life, when staffing or when I am at work, I believe I try to do everything possible to ensure I can resolve problems as they arise.

Secondly, I believe I am approachable. I always try to engage in conversations where possible (without seeming too pushy!) - I believe this is a very important quality for a staff member to possess, as players should feel they are able to come to you with questions/issues comfortably. I personally enjoy joking around with members of the community, but I am fully capable of being serious when the situation calls for it, and can very easily differentiate between jokes, and serious situations.

Lastly, I never hold grudges. I believe this should go without saying, but I will never hold someone’s punishments against them. My personal beliefs when it comes to staffing is that if you break a rule, you receive the respective punishment regardless of personal relationship or ranking - however, this does NOT mean I dislike the player, and I never really liked that stigma. That being said however, I do certainly take previous behaviours into account when dealing with repeats of the situation or when the player is appealing a punishment; to list a few examples.

I believe this demonstrates that I have no issues punishing players who I may be friends with if they violate any of the server rules, without it affecting my personal relationship - at least on my end.


How many hours a day can you dedicate to Mineville?
Currently, I work from Monday-Friday from 9am to 5pm (cue Dolly Parton) however, I am available from 6pm to roughly 11pm weekdays. Although my current period of working from home will be ending within the next few weeks, I will still be contactable via Discord and the forums throughout the day, and can potentially hop on MineChat if needed. During the weekend, I am available for most of the day and can be contacted easily if a staff presence is needed.

At the moment, I would say I can dedicate roughly 7/8 hours per day to MineVille, and more so during the weekend.


How long have you been playing on Mineville?
I first joined towards the beginning of last year I believe, but got caught up with real life commitments. I have recently rejoined around the middle of May, and have currently amassed a total of 100+ hours on the Asgard realm.

Have you ever been banned or punished on our server or any of our other platforms? (Describe the situation/s)
I have not received any punishments.

Do you have any past experience of being a staff member?
I have several experiences which I believe will strongly benefit me as staff on MineVille.

Firstly, I was a member of staff on a now non-existent server by the name Volt Network. I was staff there for around a year before the network shut down and merged with another server, and worked my way up to the administrator role. I originally became staff on Prison, and then once promoted to Moderator/Admin, my role was global. [2015-2016]

Secondly, I was a staff member on ManaCube (which is funnily enough, MineVille’s sister server). I was staff on Mana for over a year, and worked my way up to Senior Moderator, where my main role was to review helper applications and train members of staff across the network, as well as provide monthly feedback on current members of staff. I also helped manage, plan and host server events whilst on ManaCube as an event coordinator. I was originally staff on Olympus (prison), and then became staff across the whole network when promoted to SrMod [Dec 2018-Feb 2020].

Lastly, I was a member of staff on LemonCloud for a brief period. I originally was a trial-helper for a few weeks, and then managed to maintain the helper role for the duration of my time. I also joined the “content team” to provide suggestions for upcoming crates and server resets, as well as I was part of the”suggestion team” which consisted of players and staff members discussing player-made suggestions for additions and changes to each gamemode. I was part of the team for a few months before resigning due to real life commitments taking priority. My role as helper was global, and I dealt with most servers excluding Factions [May 2020-Jul 2020].

During my time as staff on ManaCube and LemonCloud, I was frequently dealing with support tickets. To add to this, my real-life job involves me dealing with clients on the daily; so my socialisation skills are constantly improving.


Are you able to use some form of screenshot/recording software?
I now use OBS for recording, Lightshot for screenshots, and Imgur to gather multiple screenshots for when additional context may be required.

(Edited as I have a new laptop, so I have installed OBS).


SCENARIO ONE: You are the only staff member online on any realm, and a report comes in from another realm that you are not familiar with and have no permissions on. What do you do?
I would ask the player if they had the evidence/information required, and would take note of whatever possible before passing it onto a more knowledgeable and capable member of staff in that area. I would then inform the player that it has been reported, and a member of staff for whichever realm it may be will be on as soon as possible to assist them.

If it were a player report in which I had no authority to deal with, I would direct the player to the discord server/forums sub-forum (if they did not have access to the server) and advise them to create a support ticket providing their username, the username of the player they would like to report, as well as the evidence required, and would then advise them that a member of staff will be with them ASAP.


SCENARIO TWO: You ban a player and them and their friends start messaging you calling you a bad staff member and telling you that you should unban them. What do you do?
I would firstly advise the friend(s) that I can only speak with the player who received the punishment about it, but advise them that if they believe I have abused my position in any way, that they are welcome to file a staff report, and will provide them with the appropriate resources.

To the player who received the punishment, if I then - after reviewing the situation, and asking for a second opinion if required - still maintained that the punishment was justified, I would explain the reason why they were punished, how it violated the servers’ rules, and that if they were still unsatisfied, advise them to submit a ban appeal and have another member of staff review it to remove any potential bias. If they believe I am incapable of staffing or again believe there was any form of abuse of permissions, I would also provide them with the necessary resources to file a report, and urge them to express their concerns to a more senior member of staff who will be able to resolve it for them.


Are you aware that all information provided must be true, and if found to be false, will result in an automatic rejection of this application?
Yes
 
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Brockerz

Ranked Player
Asgard Thane
Asgard Monarch
Wonderful application best of luck 😁😁😁
 

FireRocket33

Ranked Player
Asgard Noble
Asgard Thane
Asgard Jarl
Asgard Monarch
AYYYYY HAPPOW
 

_xNico

Donator
Water Sailor
Water Pirate
imma be real with you. its basically ez staff if you were an sr mod on mana lmao
 

nomnom30

Ranked Player
Kingdom Merchant
Kingdom Knight
Kingdom Prince
Kingdom King
Kingdom Emperor
This is an amazing application. From the time of your return to mineville I've seen you active on discord helping out and just chatting, I see you super helpful ingame and it seems you have alot of knowledge and experience for the job!
 

WhyMeBat2

Donator
Water Poseidon
Water Sailor
Water Pirate
I’ve heard nothing but positivity from hallowqueen. This application is so well written. Best of luck!
 

Megq

Member
You’re always helping people so you really are the perfect person for the job, best of luck with your application!
 

TeamJacob

Member
Earth Diamond
Great application, great person, and most important extremely welcoming to everyone on the server! I always look forward to seeing you whenever I jump over to Asgard! I believe you'd excel if given the opportunity! Best of luck Hallow +1 from me!
 

Phant

Dedicated
Very well written application, you seem to meet all the requirements, and stand out especially with your past staffing experience. I think you'd make a valuable staff member.

Best of luck!
- phant